Welcome to another episode of our Nickel Tour series — where the goal is five minutes, and the reality is sometimes a feature-length presentation.
This episode is one of those times.
What began as a quick Nickel Tour turned into a 20-minute, hands-on walkthrough showing how to connect NetSuite’s MCP (Model Context Protocol) connector to both ChatGPT and Claude. MCP is powerful, but getting it set up correctly takes more than a sound bite — so we leaned into it.
In this video, we cover:
- What the NetSuite MCP connector is and how it works
- How MCP enables secure AI access for ChatGPT and Claude
- Required NetSuite setup (roles, permissions, integrations)
- Authentication and configuration details that actually matter
- Connecting MCP to both AI platforms
- Common gotchas and configuration mistakes to avoid
Yes, this Nickel Tour runs about 20 minutes.
But if you’re implementing MCP in a real NetSuite environment — especially across multiple AI tools — this walkthrough will likely save you hours of trial and error.
Think of this as a Nickel Tour: Extended Cut — fewer assumptions, more context, and enough detail to actually get things working.
