Frequently Asked Questions



What are your hours of operation?

We are open from 8:00AM until 5:00PM and are generally available for support during that time. Our team takes lunch between 12:00Pm and 1:00PM. After hours support is typically arranged in advance on a case-by-case basis.

What forms of payment are accepted?

We accept company checks, virtual checks and all major credit cards.

How long have you been in business?

NEO3, LLC has been in business since October 1, 1999.

What software products do you sell?

We are certified partners with NetSuite and Sage Software.

I have a question about my bill, who should I contact?

Contact Pat Cioffi at Ext. 118 or Jim Rosenberg at Ext. 123.